Shipping

We ship Fedex Home. Orders above $50 ship free in contiguous USA (48 states). The shipping charges are automatically calculated based on your order subtotal and shipping address. Please see your shopping cart for the exact shipping charges for your order. At the moment we only offer shipping within the United States and do not ship to PO Boxes. Once your order is approved, it takes 1-2 business days for it to leave our warehouse. If there's ever a shortage or a problem with your order, we will notify you and work with you to correct it within this time. Once the order leaves our warehouse, it can take from 1-5 business days to be delivered. We ship from Chino, CA. If you need expedited shipping, please call 1-855-RUBBABU and we will be happy to assist you.

Returns

Our aim is to provide excellent service and products. If you receive an order which is damaged or is not what you ordered, please contact us by telephone (1-855-Rubbabu/1-855-7822228) or email (shop@rubbabu.com). Please notify us within 7 days of receiving the order. We will be happy to exchange the product, or refund your payment if we are unable to exchange it. Please return the product in its original packaging using the prepaid return shipping label which will be sent to you by email. We will pay for the shipping of the damaged/incorrect product. If you want to exchange or return your order for any other reason within 30 days, please contact sales@rubbabu.com for an authorization. The returned products will be accepted only in saleable condition after authorization. Actual shipping costs (including costs on orders which were shipped free) will be deducted from the refund. The customer is responsible for all shipping costs on returns/exchanges. Returns processing may take upto 2 - 3 weeks.